- For Award Ticket Reservation / Confirmation
- Personal Information Change
- Post Flight Credit
For award ticket confirmation of Non-JMB Members
- Japan Domestic Award Ticket Reservation Confirmation
- International Award Reservation Confirmation
- JAL Named the Best Airline in Japan by TripAdvisor for the Third Consecutive Year
- Redeeming MileageNow you can redeem miles for The 1 Points Award in Thailand.
- OtherEarn and use miles at BoxJelly×The Company, Hawaii's leading coworking space
- Reservation Start Date for International Flights to be Changed to 360 days prior to Departure
- Redeeming Mileage[April 2019 - March 2020] JAL Website only Upgrade Discount Promotion
- Change of international flight reservation period for JAL International Award Tickets, JAL International Upgrade Awards and Partner Airlines Award Tickets
- Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
- More convenience and accessibility. Redesigned JAL International Award Tickets.
- Extended reservation request deadlines for JAL Group Airlines Domestic Award Tickets.
- Ticket Service Fee amount for International Award Tickets will be change on/after December 19, 2018.
- Changes to the deadlines for international award ticket reservations on the JAL website
- Frequent asked questions about how to use the new web booking function.
- Changes of handling procedures due to transformation of Passenger Service System
- To ensure appropriate management of personal information
- Changes of handling procedures due to transformation of Passenger Service System.
- Starting from 00:00 on May 1, 2017 (Japan time), Japan time will be used to determine the mileage expiration time for miles.
- Effective April 1, 2017, there will be changes to the rules for using Award Tickets
- The parts of service of JAL Family Club will be changed from April, 2016.
- "Web Password" authentication on the JAL website
- Report on unauthorized account access and reopening the Amazon Gift Certificate Award
Services for JAL Mileage Bank Members
We offer even more convenient services for our most frequent flyers.