- For Award Ticket Reservation / Confirmation
- Personal Information Change
- Post Flight Credit
For award ticket confirmation of Non-JMB Members
- Japan Domestic Award Ticket Reservation Confirmation
- International Award Reservation Confirmation
- Flight MileageJAL will operate extra flights between Tokyo (Narita) and Hong Kong.
- Flight MileageDouble Mile Promotion to Celebrate the Launch of the Tokyo(Narita) - Seattle Route
- Flight MileageJAL + Hawaiian Airlines Neighbor Islands Flight Promotion! 1 in 2 Chances to Win Bonus Miles!
- Redeeming MileageNew reservation for Hawaiian Airlines award ticket will be accepted from October 1, 2018 1:00 pm (Japan time).
- Flight MileageOn/After October 1, 2018 [departure date], crediting miles on Hawaiian Airlines (HA) will be available.
- Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
- More convenience and accessibility. Redesigned JAL International Award Tickets.
- Extended reservation request deadlines for JAL Group Airlines Domestic Award Tickets.
- Ticket Service Fee amount for International Award Tickets will be change on/after December 19, 2018.
- Changes to the deadlines for international award ticket reservations on the JAL website
- About JAL Group's Passenger Service System transformation scheduled on November 16, 2017
- Frequent asked questions about how to use the new web booking function.
- Changes of handling procedures due to transformation of Passenger Service System
- To ensure appropriate management of personal information
- Changes of handling procedures due to transformation of Passenger Service System.
- Starting from April 2017, Japan time will be used to determine the specific time when miles will expire (the mileage expiration time).
- Effective April 1, 2017, there will be changes to the rules for using Award Tickets
- The parts of service of JAL Family Club will be changed from April, 2016.
- "Web Password" authentication on the JAL website
- Report on unauthorized account access and reopening the Amazon Gift Certificate Award
Services for JAL Mileage Bank Members
We offer even more convenient services for our most frequent flyers.