- For Award Ticket Reservation / Confirmation
- Personal Information Change
- Post Flight Credit
For award ticket confirmation of Non-JMB Members
- Japan Domestic Award Ticket Reservation Confirmation
- International Award Reservation Confirmation
- Redeeming MileageExchange your miles(3,000 miles) for Mobal JAPAN SIM Award valued at ¥3,000
- JMB Partner MileageEarn up to 4,200 mile with new subscription to The Economist!
- Redeeming MileageRedeem your miles for DFS HAWAII Gift Certificate which can be used 10,000 miles = US$100-
- Redeeming MileageUpgrade Discount Promotion
- Redeeming Mileagecontinued until March 2019! Discount Mileage Promotion for JALCARD navi members
- About JAL Group's Passenger Service System transformation scheduled on November 16, 2017
- Frequent asked questions about how to use the new web booking function.
- Changes of handling procedures due to transformation of Passenger Service System
- To ensure appropriate management of personal information
- Changes of handling procedures due to transformation of Passenger Service System.
- Starting from April 2017, Japan time will be used to determine the specific time when miles will expire (the mileage expiration time).
- Effective April 1, 2017, there will be changes to the rules for using Award Tickets
- The parts of service of JAL Family Club will be changed from April, 2016.
- "Web Password" authentication on the JAL website
- Report on unauthorized account access and reopening the Amazon Gift Certificate Award
Services for JAL Mileage Bank Members
We offer even more convenient services for our most frequent flyers.