JAPAN AIRLINES

System maintenance

Thank you for using JAL Website. Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.
Period: December 19, 2019(Thu) 2:30 - 3:00(Japan Time)
[JAL website]
・All function that is required JMB login

[JALONLINE]
・JOHN_WEB
 Login(※)
 JOHN TOP page
 Booking, Ticketing , Change the reservation
 Membership Application of JAL card
 JMB number change
 Registration of New employees

・JOHN_MOBILE
 Login(※)

・JOHN_KANRI
 Registrataion of employee
 Update to Registrataion of employee

・JOHN_SOAP
 Registrataion of employee
 Update to Registrataion of employee
 ※Login:It is possible to login when you use JOHN password.

[JAL e-travel plaza]
・JMB Login, purchase, functions for miles.
 Serching and booking for international tour,
 domestic tour,and JAL dynamic package domestic after JMB login.

[WEB site of Europe /American /Asia region]
・JMB Login

[Staff travel site]
・JMB Login

[Airport System]
・Upgrade of using miles, campaign registration
 Coupon application, debit of miles to take lounge coupon
 (FFP number registration is possible)
 Lounge entry by electronic-lounge coupon

[IVR]
・COSMOs IVR System (JPN/HKG/LON/LAX)
 MATTERU KUN(Japan region)
 JAL Plaza DM output/ticket dial
 JMB desk of Japan region IVR
 Shanghai IVR
 Call center CRM
 e-system

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